Recommendation for e-commerce with a mix of durable and nondurable goods has characteristics that distinguish it from the well-studied media recommendation problem. The demand for items is a combined effect of form utility and time utility, i.e., a product must both be intrinsically appealing to a consumer and the time must be right for purchase. In particular for durable goods, time utility is a function of inter-purchase duration within product category because consumers are unlikely to purchase two items in the same category in close temporal succession. Moreover, purchase data, in contrast to rating data, is implicit with non-purchases not necessarily indicating dislike. Together, these issues give rise to the positive-unlabeled demand-aware recommendation problem that we pose via joint low-rank tensor completion and product category inter-purchase duration vector estimation. We further relax this problem and propose a highly scalable alternating minimization approach with which we can solve problems with millions of users and millions of items in a single thread. We also show superior prediction accuracies on multiple real-world datasets.

Paper revolves over the observation that in e-commerce world customers rarely purchase two items that belong to the same category (e.g. Therefore, they claim that a robust recommendation system should incorporate both utility and time utility. An additional problem that is tackled in the paper is that many e-commerce systems have no explicit negative feedback to learn from (for example one can see only what items customer purchased - positives - and no explicit negatives in form of items user did not like). I believe that the second problem they mention is not as big of a concern as advertised by authors. In absence of any explicit negative signal good replacements are long dwell-time clicks that did not end up in purchase, as well as cart additions that did not end up in the final purchase or returns. Many companies are also implementing swipe to dismiss that is useful for collecting explicit negative signal and can be applied to any e-commerce site easily.

Recommendation for e-commerce with a mix of durable and nondurable goods has characteristics that distinguish it from the well-studied media recommendation problem. The demand for items is a combined effect of form utility and time utility, i.e., a product must both be intrinsically appealing to a consumer and the time must be right for purchase. In particular for durable goods, time utility is a function of inter-purchase duration within product category because consumers are unlikely to purchase two items in the same category in close temporal succession. Moreover, purchase data, in contrast to rating data, is implicit with non-purchases not necessarily indicating dislike. Together, these issues give rise to the positive-unlabeled demand-aware recommendation problem that we pose via joint low-rank tensor completion and product category inter-purchase duration vector estimation. We further relax this problem and propose a highly scalable alternating minimization approach with which we can solve problems with millions of users and millions of items in a single thread.